PRIVACY POLICY
Effective Date: January 1, 2024
Nwestco ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or service requests
- Request quotes or project consultations
- Subscribe to newsletters or updates
- Apply for employment
- Communicate with us via phone, email, or in person
This may include your name, company name, email address, phone number, physical address, and details about your service needs.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website or search terms
- Geographic location (city/region level)
How We Use Your Information
We use collected information to:
- Respond to service requests and inquiries
- Provide quotes and project consultations
- Dispatch emergency service technicians
- Process equipment orders and parts requests
- Send relevant industry updates (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our business (e.g., payment processors, email services)
- Equipment Manufacturers: When necessary to process warranty claims or technical support
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request data portability
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Phone: 800-775-1892
- Email: info@nwestco.com
- Mail: Nwestco, Kalispell, MT (Corporate Headquarters)