Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: January 1, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, job title)
- Service request details and equipment information
- Payment and billing information
- Communications you send to us
Information Collected Automatically
When you visit our website, we automatically collect:
- Device and browser information
- IP address and location data
- Pages viewed and links clicked
- Time spent on our website
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process service requests and transactions
- Send service-related communications
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze usage patterns to improve our website
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist our operations
- Equipment manufacturers for warranty and service purposes
- Professional advisors (lawyers, accountants, auditors)
- Law enforcement when required by law
- Business partners with your consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where applicable
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this privacy policy or our practices, please contact us:
Nwestco
Email: privacy@nwestco.com
Phone: 800-775-1892
Address: Kalispell, MT (Headquarters)